CO.1 Communicate Effectively

Awareness and adaptation of communication strategies to meet behavioral norms and respect user diversity (Netiquette)

In My Life

I can communicate with friends and family using the app that works best for us.

In My Work

I can use writing tools to check a work-related email and adjust the tone to make it more professional. (AI)

In My Education

I can respect the diversity of my classmates and be courteous in group discussion threads.

As a Teacher/Trainer

I can adapt communication strategies to accommodate the diverse needs of my learners.

Explore Learning Activities

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iPhone Basics: Mail

GCFLearnFree.org

Here's how to use the Mail app.

  • Lesson
  • CO.1 Communicate Effectively
  • MO.4 Identify Basic Mobile Features
https://edu.gcfglobal.org/en/iphonebasics/
https://edu.gcfglobal.org/en/iphonebasics/mail/1/
Goodwill Community Foundation
Copyright
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iPhone Basics: Messages

GCFLearnFree.org

Here's how to use the Messages app.

  • Lesson
  • CO.8 Use Messaging Tools
  • MO.4 Identify Basic Mobile Features
  • CO.1 Communicate Effectively
https://edu.gcfglobal.org/en/iphonebasics/
https://edu.gcfglobal.org/en/iphonebasics/messages/1/
Goodwill Community Foundation
Copyright
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iPhone Basics: Using the Phone App

GCFLearnFree.org

Here's how to use the Phone app.

  • Lesson
  • CO.3 Make Voice and Video Calls
  • MO.4 Identify Basic Mobile Features
  • CO.1 Communicate Effectively
https://edu.gcfglobal.org/en/iphonebasics/
https://edu.gcfglobal.org/en/iphonebasics/using-the-phone-app/1/
Goodwill Community Foundation
Copyright
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Translating with Google

GCFLearnFree.org

Learn how to use Google Translate to translate content into any language.

  • Lesson
  • CO.2 Collaborate with Technology
  • CO.1 Communicate Effectively
https://edu.gcfglobal.org/en/google-tips/
https://edu.gcfglobal.org/en/google-tips/translating-with-google/1/
Goodwill Community Foundation
Copyright
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How to Collaborate on a Document

GCFLearnFree.org

Learn how to collaborate on documents with others remotely.

  • Lesson
  • CO.2 Collaborate with Technology
  • CO.7 Share Information with Others
  • CO.1 Communicate Effectively
https://edu.gcfglobal.org/en/using-the-web-to-get-stuff-done/
https://edu.gcfglobal.org/en/using-the-web-to-get-stuff-done/how-to-collaborate-on-a-document/1/
Goodwill Community Foundation
Copyright
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Intro to Email 2: Beyond the Basics

DigitalLearn.org

Learn how to do more with your email account.

  • Course/Tutorial
  • CO.8 Use Messaging Tools
  • EF.9 Send and Receive Email
  • CO.7 Share Information with Others
  • CO.1 Communicate Effectively
https://www.digitallearn.org/courses/intro-to-email-2-beyond-the-basics
Public Library Association
CC BY-SA 3.0
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Sending Messages

DigitalLearn.org

Learn to compose a new email message and send it.

  • eModule
  • CO.1 Communicate Effectively
  • EF.9 Send and Receive Email
  • CO.7 Share Information with Others
https://www.digitallearn.org/courses/intro-to-email
https://www.digitallearn.org/courses/intro-to-email/lessons/sending-messages
Public Library Association
CC BY-SA 3.0
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Opening & Replying

DigitalLearn.org

Learn to open an email message and reply

  • eModule
  • CO.1 Communicate Effectively
  • EF.9 Send and Receive Email
  • CO.7 Share Information with Others
https://www.digitallearn.org/courses/intro-to-email
https://www.digitallearn.org/courses/intro-to-email/lessons/opening-replying
Public Library Association
CC BY-SA 3.0
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Intro to Email

DigitalLearn.org

Learn what email is, how to set up an account, how to reply to and send emails, and more.

  • Course/Tutorial
  • CO.8 Use Messaging Tools
  • EF.8 Get an Email Account
  • CO.1 Communicate Effectively
  • EF.9 Send and Receive Email
  • CO.7 Share Information with Others
https://www.digitallearn.org/courses/intro-to-email
Public Library Association
CC BY-SA 3.0
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Examine Email Netiquette and Safety

Basic Computer Skills MOOC

Identify basic rules of netiquette that apply to using email. Apply strategies for handling malicious email and spam. Identify how email communications lead to personal, professional, and college success.

  • eModule
  • CO.6 Set Privacy Settings
  • EF.9 Send and Receive Email
  • PS.5 Maintain Well-being Online
  • CO.1 Communicate Effectively
https://www.wisc-online.com/courses/33/computerskills/demonstrate-basic-email-functions/examineemailnetiquetteandsafety
WISC-ONLINE
CC-BY
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Google Classroom: Communicating with Students and Parents

GCFLearnFree.org

Learn how to email students and keep their parents up to date on class activity.

  • Lesson
  • Video
  • CO.1 Communicate Effectively
  • CO.7 Share Information with Others
https://edu.gcfglobal.org/en/google-classroom/
https://youtu.be/2r2EJPRmrz0
https://edu.gcfglobal.org/en/google-classroom/communicating-with-students-and-parents/1/
Goodwill Community Foundation
Copyright
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Google Hangouts: Video and Voice Calls

GCFLearnFree.org

Learn how to make voice and video calls using Google Hangouts.

  • Lesson
  • CO.3 Make Voice and Video Calls
  • CO.1 Communicate Effectively
https://edu.gcfglobal.org/en/googlehangouts/
https://edu.gcfglobal.org/en/googlehangouts/video-and-voice-calls/1/
Goodwill Community Foundation
Copyright