Influence & Persuasion: Crash Course Media Literacy #6

This video explores the difference between advertising, public relations, and propaganda.

image

Format

  • Video

Skills

  • IS.3 Evaluate Online Information

Resource (Relation)

Resource

Crash Course

Publisher

Crash Course

License Type

  • Copyright
BRIDGES > Device Ownership > Device Ownership Skills > DO.2 Find Technical Support

DO.2 Find Technical Support

Finding technical support

In My Life

I can find a "help" or "support" section on a website when an app or webpage isn't working correctly.

In My Work

I can use a website's chatbot to find information I need to troubleshoot. (AI)

In My Education

I can search online for solutions to simple technical problems I have on my device.

As a Teacher/Trainer

I can check online forums and communities to find technical support.

Explore Learning Activities

image

iPhone Basics: Using iOS

GCFLearnFree.org

Learn tips for using iOS effectively.

  • Lesson
  • Video
  • DO.1 Maintain Tech Devices
  • MO.4 Identify Basic Mobile Features
  • DO.2 Find Technical Support
https://edu.gcfglobal.org/en/iphonebasics/
https://youtu.be/pQnmIjsmx9M
https://edu.gcfglobal.org/en/iphonebasics/using-ios/1/
Goodwill Community Foundation
Copyright
image

iPhone Basics

GCFLearnFree.org

Learn the basics of operating and getting the most out of the popular Apple iPhone.

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • MO.4 Identify Basic Mobile Features
  • OL.10 Save and Manage Content
  • DO.2 Find Technical Support
  • MO.2 Understand Online Access
  • DO.3 Keep Devices Safe and Secure
  • MO.5 Practice Mobile Device Safety
  • DO.4 Fix Technical Problems
https://youtube.com/playlist?list=PLF61ED46632342CFF&si=puQOyKh867mEGHpB
https://edu.gcfglobal.org/en/iphonebasics/
Goodwill Community Foundation
Copyright
image

Getting Started on a Computer

DigitalLearn.org

Learn about what a computer is and how to use a mouse and keyboard.

  • Course/Tutorial
  • DO.3 Keep Devices Safe and Secure
  • EF.4 Use the Mouse
  • DO.2 Find Technical Support
  • EF.5 Understand My Computer
https://www.digitallearn.org/courses/getting-started-on-a-computer
Public Library Association
CC BY-SA 3.0
image

Windows Basics Quiz

GCFLearnFree.org

Test your knowledge of Microsoft Windows by taking our quiz.

  • Quiz/Assessment
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • DO.2 Find Technical Support
  • DO.3 Keep Devices Safe and Secure
  • DO.4 Fix Technical Problems
https://edu.gcfglobal.org/en/windowsbasics/
https://edu.gcfglobal.org/en/windowsbasics/windows-basics-quiz/1/
Goodwill Community Foundation
Copyright
image

Windows Basics: More Resources

GCFLearnFree.org

Use these resources to learn even more about using Windows.

  • Lesson
  • DO.2 Find Technical Support
  • EF.5 Understand My Computer
https://edu.gcfglobal.org/en/windowsbasics/
https://edu.gcfglobal.org/en/windowsbasics/more-resources/1/
Goodwill Community Foundation
Copyright
image

Windows Basics

GCFLearnFree.org

Learn how to navigate, find and send files, use shortcuts, and do more in Windows.

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • IS.6 Organize Information and Files
  • DO.2 Find Technical Support
  • EF.6 Save and Find Documents
  • IS.5 Use Search Strategies
  • DO.3 Keep Devices Safe and Secure
  • EF.1 Use Accessibility Features
  • DO.4 Fix Technical Problems
https://youtube.com/playlist?list=PLpQQipWcxwt-AMXTVUZLE9s-XsyUtIsbw&si=t-XBClAtQViGrGAx
https://edu.gcfglobal.org/en/windowsbasics/
Goodwill Community Foundation
Copyright
image

Accounts & Passwords: Logging In and Passwords

DigitalLearn.org

Logging in and help if you lost your password.

  • eModule
  • DO.3 Keep Devices Safe and Secure
  • EF.10 Create Safe Passwords
  • DO.2 Find Technical Support
https://www.digitallearn.org/courses/accounts-passwords
https://www.digitallearn.org/courses/accounts-passwords/lessons/logging-in-and-passwords
Public Library Association
CC BY-SA 3.0
image

Accounts & Passwords

DigitalLearn.org

Learn the basics of creating online accounts, including creating secure passwords and keeping accounts secure.

  • Course/Tutorial
  • DO.3 Keep Devices Safe and Secure
  • EF.10 Create Safe Passwords
  • DO.2 Find Technical Support
  • EF.12 Protect My Privacy on Shared Devices
https://www.digitallearn.org/courses/accounts-passwords
Public Library Association
CC BY-SA 3.0
image

Smartphone Buying Guide

GCFLearnFree.org

Use these research tips before before making a smartphone purchase.

  • Lesson
  • DO.2 Find Technical Support
  • MO.4 Identify Basic Mobile Features
https://edu.gcfglobal.org/en/buying-smartphones/
https://edu.gcfglobal.org/en/buying-smartphones/smartphone-buying-guide/1/
Goodwill Community Foundation
Copyright
image

Buying Smartphones

GCFLearnFree.org

In the market for a new smartphone? Use this guide to know what to look for and how to compare the features available on today’s most popular smartphones.

  • Course/Tutorial
  • DO.2 Find Technical Support
  • MO.4 Identify Basic Mobile Features
  • DO.1 Maintain Tech Devices
  • MO.2 Understand Online Access
https://edu.gcfglobal.org/en/buying-smartphones/
Goodwill Community Foundation
Copyright
image

Basic Computer Skills: How to Use Your Computer's Built-in Help

GCFLearnFree.org

Learn how to use your computer's built-in help function.

  • Lesson
  • DO.2 Find Technical Support
  • EF.5 Understand My Computer
https://edu.gcfglobal.org/en/basic-computer-skills/
https://edu.gcfglobal.org/en/basic-computer-skills/how-to-use-your-computers-builtin-help/1/
Goodwill Community Foundation
Copyright
image

Basic Computer Skills

GCFLearnFree.org

Looking to learn basic computer skills or upgrade the skills you already have? You've come to the right place.

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • DO.2 Find Technical Support
  • EF.7 Understand the Internet
  • DO.3 Keep Devices Safe and Secure
  • EF.6 Save and Find Documents
  • DO.4 Fix Technical Problems
  • EF.11 Connect to Wifi
https://edu.gcfglobal.org/en/basic-computer-skills/
Goodwill Community Foundation
Copyright