Influence & Persuasion: Crash Course Media Literacy #6

This video explores the difference between advertising, public relations, and propaganda.

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Format

  • Video

Skills

  • IS.3 Evaluate Online Information

Resource (Relation)

Resource

Crash Course

Publisher

Crash Course

License Type

  • Copyright
BRIDGES > Device Ownership > Device Ownership Skills > DO.2 Find Technical Support

DO.2 Find Technical Support

Finding technical support

In My Life

I can find a "help" or "support" section on a website when an app or webpage isn't working correctly.

In My Work

I can use a website's chatbot to find information I need to troubleshoot. (AI)

In My Education

I can search online for solutions to simple technical problems I have on my device.

As a Teacher/Trainer

I can check online forums and communities to find technical support.

Explore Learning Activities

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Supporting K-12 Distance Learning

Northstar Digital Literacy Assessment

This free assessment can be used to check you skills.

  • Quiz/Assessment
  • WO.4 Choose the Appropriate Tools
  • IS.4 Self-assess Your Skills
  • EF.10 Create Safe Passwords
  • EF.11 Connect to Wifi
  • EF.12 Protect My Privacy on Shared Devices
  • LL.1 Find Learning Resources
  • PS.4 Keep Kids Safe Online
  • LL.2 Adapt to New Technology
  • IS.6 Organize Information and Files
  • CO.3 Make Voice and Video Calls
  • EF.5 Understand My Computer
  • CO.1 Communicate Effectively
  • OL.10 Save and Manage Content
  • EF.3 Use Basic Browser Tools
  • DO.2 Find Technical Support
  • OL.11 Access Help Features
  • EF.9 Send and Receive Email
  • CO.8 Use Messaging Tools
https://www.digitalliteracyassessment.org/#take-assessment
https://www.digitalliteracyassessment.org/go/?module=30
Literacy Minnesota
Copyright
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اكشاف الأخطاء وإصلاحها

GCFLearnFree.org

هل تعرف ما يجب عليك فعله إذا اصبحت الشاشة بيضاء؟ ماذا لو كنت لست قادرا على إغلاق التطبيق، أو لا تسمع أي صوت من مكبرات الصوت؟ ان كانت لديك مشكلة مع جهاز الكمبيوتر الخاص بك، لا داعي للذعر! هناك العديد من التقنيات الاساسية لاستكشاف وحل المشاكل والتي يمكن استخدامها لمعالجة مشاكل كالتي ذكرناها. في هذا الدرس، فإننا سوف نريكم بعض الأشياء البسيطة التي يمكن تجربتها لمحاولة اكشاف وحل المشاكل، وكذلك كيفية حل المشاكل الشائعة التي قد تواجهها.

  • Video
  • DO.2 Find Technical Support
  • DO.4 Fix Technical Problems
  • EF.5 Understand My Computer
https://edu.gcfglobal.org/en/topics/arabic/
https://edu.gcfglobal.org/en/tr_ar-misc/troubleshooting-/1/
Goodwill Community Foundation
Copyright
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تعلم برنامج جديد

GCFLearnFree.org

انت تسأل صديق يتميز بانه يجيد استخدام الكمبيوتر ان يعينك لفعل شيء ما في برنامج جديد. يقول الصديق أنه لم تستخدم البرنامج من قبل ولكن سوف يقوم بمحاولة لمساعدتك. بعد دقيقتين، تجده على علم بما تريد القيام به. كيف استطاع فعل ذلك؟ إذا كنت مريت بموقف كالذي وصفناه للتو، فان هذا قد يبدو لك مثل السحر. ولكن صديقك كل ما فعل انه ربما طبق فقط ما عرف عن أجهزة الكمبيوتر وبرامج الكمبيوتر على البرنامج الذي تحاول استخدامه. في هذا الدرس، فإننا سوف تظهر لك كيف يمكنك أن تفعل الشيء نفسه.

  • Video
  • LL.2 Adapt to New Technology
  • DO.2 Find Technical Support
https://edu.gcfglobal.org/en/topics/arabic/
https://edu.gcfglobal.org/en/tr_ar-misc/new-program-/1/
Goodwill Community Foundation
Copyright
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Cuentas y contraseñas

DigitalLearn.org

Aprenda a crear una cuenta en Interntet, incluyendo cómo crear contraseñas seguras y cómo mantener sus cuentas seguras.

  • Course/Tutorial
  • DO.3 Keep Devices Safe and Secure
  • EF.10 Create Safe Passwords
  • DO.2 Find Technical Support
  • EF.12 Protect My Privacy on Shared Devices
https://www.digitallearn.org/courses/cuentas-y-contrasenas
Public Library Association
CC-BY-SA
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Cuentas y contraseñas: Iniciar sesión

DigitalLearn.org

Aprenda a iniciar sesión usando su cuenta y qué hacer si usted ha perdido su contraseña.

  • eModule
  • DO.3 Keep Devices Safe and Secure
  • EF.10 Create Safe Passwords
  • DO.2 Find Technical Support
https://www.digitallearn.org/courses/cuentas-y-contrasenas
https://www.digitallearn.org/courses/cuentas-y-contrasenas/lessons/iniciar-sesion-www
Public Library Association
CC-BY-SA
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iPhone Basics: Using iOS

GCFLearnFree.org

Learn tips for using iOS effectively.

  • Lesson
  • Video
  • DO.1 Maintain Tech Devices
  • MO.4 Identify Basic Mobile Features
  • DO.2 Find Technical Support
https://edu.gcfglobal.org/en/iphonebasics/
https://youtu.be/pQnmIjsmx9M
https://edu.gcfglobal.org/en/iphonebasics/using-ios/1/
Goodwill Community Foundation
Copyright
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iPhone Basics

GCFLearnFree.org

Learn the basics of operating and getting the most out of the popular Apple iPhone.

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • MO.4 Identify Basic Mobile Features
  • OL.10 Save and Manage Content
  • DO.2 Find Technical Support
  • MO.2 Understand Online Access
  • DO.3 Keep Devices Safe and Secure
  • MO.5 Practice Mobile Device Safety
  • DO.4 Fix Technical Problems
https://youtube.com/playlist?list=PLF61ED46632342CFF&si=puQOyKh867mEGHpB
https://edu.gcfglobal.org/en/iphonebasics/
Goodwill Community Foundation
Copyright
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Getting Started on a Computer

DigitalLearn.org

Learn about what a computer is and how to use a mouse and keyboard.

  • Course/Tutorial
  • DO.3 Keep Devices Safe and Secure
  • EF.4 Use the Mouse
  • DO.2 Find Technical Support
  • EF.5 Understand My Computer
https://www.digitallearn.org/courses/getting-started-on-a-computer
Public Library Association
CC BY-SA 3.0
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Windows Basics Quiz

GCFLearnFree.org

Test your knowledge of Microsoft Windows by taking our quiz.

  • Quiz/Assessment
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • DO.2 Find Technical Support
  • DO.3 Keep Devices Safe and Secure
  • DO.4 Fix Technical Problems
https://edu.gcfglobal.org/en/windowsbasics/
https://edu.gcfglobal.org/en/windowsbasics/windows-basics-quiz/1/
Goodwill Community Foundation
Copyright
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Windows Basics: More Resources

GCFLearnFree.org

Use these resources to learn even more about using Windows.

  • Lesson
  • DO.2 Find Technical Support
  • EF.5 Understand My Computer
https://edu.gcfglobal.org/en/windowsbasics/
https://edu.gcfglobal.org/en/windowsbasics/more-resources/1/
Goodwill Community Foundation
Copyright
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Windows Basics

GCFLearnFree.org

Learn how to navigate, find and send files, use shortcuts, and do more in Windows.

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • IS.6 Organize Information and Files
  • DO.2 Find Technical Support
  • EF.6 Save and Find Documents
  • IS.5 Use Search Strategies
  • DO.3 Keep Devices Safe and Secure
  • EF.1 Use Accessibility Features
  • DO.4 Fix Technical Problems
https://youtube.com/playlist?list=PLpQQipWcxwt-AMXTVUZLE9s-XsyUtIsbw&si=t-XBClAtQViGrGAx
https://edu.gcfglobal.org/en/windowsbasics/
Goodwill Community Foundation
Copyright
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Accounts & Passwords: Logging In and Passwords

DigitalLearn.org

Logging in and help if you lost your password.

  • eModule
  • DO.3 Keep Devices Safe and Secure
  • EF.10 Create Safe Passwords
  • DO.2 Find Technical Support
https://www.digitallearn.org/courses/accounts-passwords
https://www.digitallearn.org/courses/accounts-passwords/lessons/logging-in-and-passwords
Public Library Association
CC BY-SA 3.0