Influence & Persuasion: Crash Course Media Literacy #6

This video explores the difference between advertising, public relations, and propaganda.

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Format

  • Video

Skills

  • IS.3 Evaluate Online Information

Resource (Relation)

Resource

Crash Course

Publisher

Crash Course

License Type

  • Copyright
BRIDGES > Device Ownership > Device Ownership Skills > DO.2 Find Technical Support

DO.2 Find Technical Support

Finding technical support

In My Life

I can find a "help" or "support" section on a website when an app or webpage isn't working correctly.

In My Work

I can use a website's chatbot to find information I need to troubleshoot. (AI)

In My Education

I can search online for solutions to simple technical problems I have on my device.

As a Teacher/Trainer

I can check online forums and communities to find technical support.

Explore Learning Activities

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Practice: Accounts and Passwords

AT&T Connected Learning

  • eModule
  • EF.10 Create Safe Passwords
  • EF.12 Protect My Privacy on Shared Devices
  • DO.2 Find Technical Support
  • DO.3 Keep Devices Safe and Secure
https://att.digitallearn.org/courses/accounts-and-passwords-eb520717-773d-4fc3-9012-818ef0ea880f/lessons/practice-7f9d593c-9770-4431-9831-b7a3c4b9a3ed
AT&T and Public Library Association
CC-BY-NC-SA
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Getting Started on a Computer

AT&T Connected Learning

  • eModule
  • EF.4 Use the Mouse
  • EF.5 Understand My Computer
  • DO.2 Find Technical Support
  • DO.3 Keep Devices Safe and Secure
https://att.digitallearn.org/courses/getting-started-with-a-computer
AT&T and Public Library Association
CC-BY-NC-SA
image

Accounts & Passwords

AT&T Connected Learning

  • eModule
  • EF.10 Create Safe Passwords
  • EF.12 Protect My Privacy on Shared Devices
  • DO.2 Find Technical Support
  • DO.3 Keep Devices Safe and Secure
https://att.digitallearn.org/courses/accounts-and-passwords-eb520717-773d-4fc3-9012-818ef0ea880f
AT&T and Public Library Association
CC-BY-NC-SA
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Accounts & Passwords: Logging In to an Account

AT&T Connected Learning

  • eModule
  • EF.10 Create Safe Passwords
  • DO.2 Find Technical Support
  • DO.3 Keep Devices Safe and Secure
https://att.digitallearn.org/courses/accounts-and-passwords-eb520717-773d-4fc3-9012-818ef0ea880f/lessons/logging-in-to-an-account
AT&T and Public Library Association
CC-BY-NC-SA
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Supporting K-12 Distance Learning

Northstar Digital Literacy Assessment

  • Quiz/Assessment
  • WO.4 Choose the Appropriate Tools
  • IS.4 Self-assess Your Skills
  • EF.10 Create Safe Passwords
  • EF.11 Connect to Wifi
  • EF.12 Protect My Privacy on Shared Devices
  • LL.1 Find Learning Resources
  • PS.4 Keep Kids Safe Online
  • LL.2 Adapt to New Technology
  • IS.6 Organize Information and Files
  • CO.3 Make Voice and Video Calls
  • EF.5 Understand My Computer
  • CO.1 Communicate Effectively
  • OL.10 Save and Manage Content
  • EF.3 Use Basic Browser Tools
  • DO.2 Find Technical Support
  • OL.11 Access Help Features
  • EF.9 Send and Receive Email
  • CO.8 Use Messaging Tools
https://www.digitalliteracyassessment.org/#take-assessment
https://www.digitalliteracyassessment.org/go/?module=30
Literacy Minnesota
Copyright
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Cuentas y contraseñas: Iniciar sesión

DigitalLearn.org

  • eModule
  • DO.3 Keep Devices Safe and Secure
  • EF.10 Create Safe Passwords
  • DO.2 Find Technical Support
https://www.digitallearn.org/courses/cuentas-y-contrasenas
https://www.digitallearn.org/courses/cuentas-y-contrasenas/lessons/iniciar-sesion-www
Public Library Association
CC-BY-SA
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Cuentas y contraseñas

DigitalLearn.org

  • Course/Tutorial
  • DO.3 Keep Devices Safe and Secure
  • EF.10 Create Safe Passwords
  • DO.2 Find Technical Support
  • EF.12 Protect My Privacy on Shared Devices
https://www.digitallearn.org/courses/cuentas-y-contrasenas
Public Library Association
CC-BY-SA
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iPhone Basics

GCFLearnFree.org

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • MO.4 Identify Basic Mobile Features
  • OL.10 Save and Manage Content
  • DO.2 Find Technical Support
  • MO.2 Understand Online Access
  • DO.3 Keep Devices Safe and Secure
  • MO.5 Practice Mobile Device Safety
  • DO.4 Fix Technical Problems
https://youtube.com/playlist?list=PLF61ED46632342CFF&si=puQOyKh867mEGHpB
https://youtube.com/playlist?list=PLF61ED46632342CFF&si=puQOyKh867mEGHpB
Goodwill Community Foundation
Copyright
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iPhone Basics: Using iOS

GCFLearnFree.org

  • Video
  • Lesson
  • DO.1 Maintain Tech Devices
  • MO.4 Identify Basic Mobile Features
  • DO.2 Find Technical Support
https://edu.gcfglobal.org/en/iphonebasics/
https://youtu.be/pQnmIjsmx9M
https://youtu.be/pQnmIjsmx9M
Goodwill Community Foundation
Copyright
image

Getting Started on a Computer

DigitalLearn.org

  • Course/Tutorial
  • DO.3 Keep Devices Safe and Secure
  • EF.4 Use the Mouse
  • DO.2 Find Technical Support
  • EF.5 Understand My Computer
https://www.digitallearn.org/courses/getting-started-on-a-computer
Public Library Association
CC BY-SA 3.0
image

Windows Basics

GCFLearnFree.org

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • IS.6 Organize Information and Files
  • DO.2 Find Technical Support
  • EF.6 Save and Find Documents
  • IS.5 Use Search Strategies
  • DO.3 Keep Devices Safe and Secure
  • EF.1 Use Accessibility Features
  • DO.4 Fix Technical Problems
https://youtube.com/playlist?list=PLpQQipWcxwt-AMXTVUZLE9s-XsyUtIsbw&si=t-XBClAtQViGrGAx
https://youtube.com/playlist?list=PLpQQipWcxwt-AMXTVUZLE9s-XsyUtIsbw&si=t-XBClAtQViGrGAx
Goodwill Community Foundation
Copyright
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Accounts & Passwords: Logging In and Passwords

DigitalLearn.org

  • eModule
  • DO.3 Keep Devices Safe and Secure
  • EF.10 Create Safe Passwords
  • DO.2 Find Technical Support
https://www.digitallearn.org/courses/accounts-passwords
https://www.digitallearn.org/courses/accounts-passwords/lessons/logging-in-and-passwords
Public Library Association
CC BY-SA 3.0