Influence & Persuasion: Crash Course Media Literacy #6

This video explores the difference between advertising, public relations, and propaganda.

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Format

  • Video

Skills

  • IS.3 Evaluate Online Information

Resource (Relation)

Resource

Crash Course

Publisher

Crash Course

License Type

  • Copyright
BRIDGES > Device Ownership > Device Ownership Skills > DO.4 Fix Technical Problems

DO.4 Fix Technical Problems

Troubleshooting more complex technical problems

In My Life

I know where to go in my local community to take my device and access face-to-face support for technical issues.

In My Work

I can recognize device errors and report them to technical support.

In My Education

I can try basic troubleshooting techniques for technical problems and then request help from my teacher or my school's IT contact.

As a Teacher/Trainer

I can utilize diagnostic tools to identify and resolve common technical issues with my devices. (AI)

Explore Learning Activities

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Accessing Telehealth Appointments

Northstar Digital Literacy Assessment

This free assessment can be used to check you skills.

  • Quiz/Assessment
  • EF.3 Use Basic Browser Tools
  • OL.1 Find Services
  • EF.10 Create Safe Passwords
  • CO.3 Make Voice and Video Calls
  • CO.1 Communicate Effectively
  • EF.5 Understand My Computer
  • DO.4 Fix Technical Problems
  • OL.11 Access Help Features
  • MO.2 Understand Online Access
https://www.digitalliteracyassessment.org/#take-assessment
https://www.digitalliteracyassessment.org/go/?module=33
Literacy Minnesota
Copyright
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iPhone Basics

GCFLearnFree.org

Learn the basics of operating and getting the most out of the popular Apple iPhone.

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • MO.4 Identify Basic Mobile Features
  • OL.10 Save and Manage Content
  • DO.2 Find Technical Support
  • MO.2 Understand Online Access
  • DO.3 Keep Devices Safe and Secure
  • MO.5 Practice Mobile Device Safety
  • DO.4 Fix Technical Problems
https://youtube.com/playlist?list=PLF61ED46632342CFF&si=puQOyKh867mEGHpB
https://youtube.com/playlist?list=PLF61ED46632342CFF&si=puQOyKh867mEGHpB
Goodwill Community Foundation
Copyright
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Windows Basics

GCFLearnFree.org

Learn how to navigate, find and send files, use shortcuts, and do more in Windows.

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • IS.6 Organize Information and Files
  • DO.2 Find Technical Support
  • EF.6 Save and Find Documents
  • IS.5 Use Search Strategies
  • DO.3 Keep Devices Safe and Secure
  • EF.1 Use Accessibility Features
  • DO.4 Fix Technical Problems
https://youtube.com/playlist?list=PLpQQipWcxwt-AMXTVUZLE9s-XsyUtIsbw&si=t-XBClAtQViGrGAx
https://youtube.com/playlist?list=PLpQQipWcxwt-AMXTVUZLE9s-XsyUtIsbw&si=t-XBClAtQViGrGAx
Goodwill Community Foundation
Copyright
image

macOS Basics

GCFLearnFree.org

Whether you're using macOS Mojave, High Sierra, Sierra, El Capitan, or Yosemite, you can learn some things from this free macOS Basics tutorial.

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • IS.6 Organize Information and Files
  • DO.4 Fix Technical Problems
  • EF.4 Use the Mouse
  • EF.6 Save and Find Documents
https://youtube.com/playlist?list=PLpQQipWcxwt_SeSKzH6kFPAnvDjaAQZ7x&si=6TTHGG17piwtzMcd
https://youtube.com/playlist?list=PLpQQipWcxwt_SeSKzH6kFPAnvDjaAQZ7x&si=6TTHGG17piwtzMcd
Goodwill Community Foundation
Copyright
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Windows 7

GCFLearnFree.org

Learn how to use this Microsoft operating system so you can customize it, find files and folders, and do more.

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • IS.5 Use Search Strategies
  • DO.3 Keep Devices Safe and Secure
  • EF.6 Save and Find Documents
  • PS.4 Keep Kids Safe Online
  • DO.4 Fix Technical Problems
https://youtube.com/playlist?list=PL66F19FCE66442C17&si=EDoWdKwTo9n_0-fz
https://youtube.com/playlist?list=PL66F19FCE66442C17&si=EDoWdKwTo9n_0-fz
Goodwill Community Foundation
Copyright
image

Windows 8

GCFLearnFree.org

Learn how to use this Microsoft operating system so you can customize it, find files and folders, and do more.

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • IS.6 Organize Information and Files
  • PS.4 Keep Kids Safe Online
  • DO.3 Keep Devices Safe and Secure
  • EF.6 Save and Find Documents
  • IS.5 Use Search Strategies
  • PS.5 Maintain Well-being Online
  • DO.4 Fix Technical Problems
  • EF.1 Use Accessibility Features
  • EF.12 Protect My Privacy on Shared Devices
https://youtube.com/playlist?list=PLpQQipWcxwt9BQXaGY8D5etrq6f9aCw-Y&si=rvjoG18nMz7eq-dU
https://youtube.com/playlist?list=PLpQQipWcxwt9BQXaGY8D5etrq6f9aCw-Y&si=rvjoG18nMz7eq-dU
Goodwill Community Foundation
Copyright
image

Windows 10

GCFLearnFree.org

Learn how to use this Microsoft operating system so you can customize it, find files and folders, and do more.

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • DO.3 Keep Devices Safe and Secure
  • EF.1 Use Accessibility Features
  • PS.4 Keep Kids Safe Online
  • DO.4 Fix Technical Problems
https://youtube.com/playlist?list=PLpQQipWcxwt-j_d4s8h3tLn-S1tKwmiRJ&si=55gqoQP9u9q3zatG
https://youtube.com/playlist?list=PLpQQipWcxwt-j_d4s8h3tLn-S1tKwmiRJ&si=55gqoQP9u9q3zatG
Goodwill Community Foundation
Copyright
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iPad Basics: Getting Started with the iPad

GCFLearnFree.org

Here's how to get started with an iPad.

  • Lesson
  • Video
  • DO.1 Maintain Tech Devices
  • MO.4 Identify Basic Mobile Features
  • DO.3 Keep Devices Safe and Secure
  • DO.4 Fix Technical Problems
https://edu.gcfglobal.org/en/ipadbasics/
https://youtu.be/OQdC_hHlS7k
https://youtu.be/OQdC_hHlS7k
Goodwill Community Foundation
Copyright
image

iPad Basics

GCFLearnFree.org

Learn the basics of operating and getting the most out of the popular Apple iPad tablet.

  • Course/Tutorial
  • DO.1 Maintain Tech Devices
  • MO.4 Identify Basic Mobile Features
  • OL.10 Save and Manage Content
  • DO.3 Keep Devices Safe and Secure
  • MO.5 Practice Mobile Device Safety
  • DO.4 Fix Technical Problems
https://youtube.com/playlist?list=PLF61ED46632342CFF&si=aXHFDTVOoh_-F8Qz
https://youtube.com/playlist?list=PLF61ED46632342CFF&si=aXHFDTVOoh_-F8Qz
Goodwill Community Foundation
Copyright
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Computer Basics: Connecting to the Internet

GCFLearnFree.org

Learn how to get online and start using the Internet.

  • Lesson
  • Video
  • DO.4 Fix Technical Problems
  • EF.5 Understand My Computer
  • OL.10 Save and Manage Content
  • EF.11 Connect to Wifi
  • EF.7 Understand the Internet
https://edu.gcfglobal.org/en/computerbasics/
https://youtu.be/93-3zmVvCGU
https://youtu.be/93-3zmVvCGU
Goodwill Community Foundation
Copyright
image

Computer Basics: Setting Up a Computer

GCFLearnFree.org

Learn know how to set up a computer.

  • Lesson
  • Video
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • DO.3 Keep Devices Safe and Secure
  • DO.4 Fix Technical Problems
https://edu.gcfglobal.org/en/computerbasics/
https://youtu.be/RnM3u99xIf4
https://youtu.be/RnM3u99xIf4
Goodwill Community Foundation
Copyright
image

Computer Basics: Inside a Computer

GCFLearnFree.org

Learn what's inside a computer.

  • Lesson
  • Video
  • DO.1 Maintain Tech Devices
  • EF.5 Understand My Computer
  • DO.4 Fix Technical Problems
https://edu.gcfglobal.org/en/computerbasics/
https://youtu.be/HB4I2CgkcCo
https://youtu.be/HB4I2CgkcCo
Goodwill Community Foundation
Copyright